Contact VapeKitUK

Need help with an order, delivery, product or collection? Contact VapeKitUK and our customer service team will be happy to help adult customers with their vaping product enquiries.

Contact VapeKitUK

Phone: 0161 818 9935
Email: info@vapekituk.co.uk
Phone hours: Monday to Friday, 11am–5pm

Same-day collection in Manchester

VapeKitUK is a Manchester-based online vape retailer operating since 2018. Same-day collection is available from Harris Street, Manchester, M8 8EG, by prior arrangement.

Please contact us before travelling so we can confirm stock, collection availability and the arrangements for your order.

About VapeKitUK

VapeKitUK trades as UK White Horse Ltd, company number 11318566. We provide vape kits, rechargeable prefilled pod kits, replacement pods, nicotine salts and e-liquids to adult customers aged 18 and over.

Shop our vape products

Browse our vape kits, prefilled pod kits, e-liquids and nicotine salts.

Frequently asked questions

How can I contact VapeKitUK about an order?

Call 0161 818 9935 during our phone hours, or email info@vapekituk.co.uk with your order number and enquiry.

Can I collect my order from Manchester?

Yes. Same-day collection is available from our Harris Street location in Manchester, M8 8EG, by prior arrangement. Please contact us before travelling.

When will my order be dispatched?

Dispatch timing depends on the delivery service and the time your order is placed. Please check the delivery information provided at checkout or contact us with your order number.

What should I do if my order has not arrived?

Check the tracking information in your dispatch email first. If you still need help, contact us with your order number so we can investigate the delivery.

Can I return a vape product?

Return eligibility depends on the product condition and the reason for return. Please contact us before sending anything back so we can provide the correct instructions.

Do I need to be over 18 to buy vape products?

Yes. Vape products are intended for adults aged 18 and over. Age verification may be required before an order can be completed or delivered.

Responsible vaping

Vaping is not risk-free and vape products are intended for adult smokers and existing nicotine users only. Anyone seeking help to stop smoking should speak with the NHS or a qualified stop-smoking service.